Refund policy

Refund Policy

We offer a 30-day return policy, meaning you have 15 days from the date of receiving your item to request a return.

Return Eligibility

To be eligible for a return, the item must be:

  • In the same condition as received, unworn or unused
  • With original tags and packaging
  • Accompanied by the receipt or proof of purchase

To initiate a return, please contact us at jiwon0123@beyonder.co.kr Once your return request is approved, we will provide a return shipping label along with instructions on how and where to send the package.
Items returned without prior approval will not be accepted.

RETURN ADDRESS

Misemet International Inc.
14985 LA PALMA DR
CHINO 91710

For any return inquiries, feel free to contact us at jiwon0123@beyonder.co.kr


Damages and Issues

Please inspect your order immediately upon receipt. If the item is defective, damaged, or incorrect, contact us right away so we can resolve the issue as soon as possible.


Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (e.g., food, flowers, plants)
  • Custom-made or personalized items
  • Personal care and beauty products (after opening of product)
  • Hazardous materials, flammable liquids, or gases

If you have questions about whether your item is eligible for return, please contact us before making a request.

Additionally, sale items and gift cards are non-refundable.


Exchanges

The fastest way to exchange an item is to return the original item first. Once the return is approved, place a separate order for the new item.


Refund Process

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

  • If approved, your refund will be automatically processed back to your original payment method.
  • Processing time may vary depending on your bank or credit card provider.

Modifications for Your Business Needs:

  • Removed Shopify references (if not applicable).
  • Made the process clearer & user-friendly.
  • Placeholder for email jiwon0123@beyonder.co.kr - update with your official contact.